Privacy Policy of BGMAX.bg
Last updated: 09.12.2025
This Privacy Policy describes how BGMAX (“we”, “us”, “our team”) collects, uses, stores, and protects the personal data of visitors to the website bgmax.bg (“the Site”). We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Bulgarian legislation.
- What data we collect
We collect only data that is necessary for providing our services:
1.1 Data provided voluntarily
- First and last name
- Email address
- Phone number
- Messages sent via contact forms
- Information related to property inquiries
1.2 Data collected automatically
- IP address
- Device and browser information
- Cookies
- Visit data (site behavior, time spent, pages visited)
1.3 Data from third-party services (if used)
- Google Analytics
- Facebook Pixel
- Marketing and remarketing tools
- Why we process personal data
We use your personal data for the following purposes:
- Responding to inquiries related to properties and services
- Improving website performance
- Analyzing user behavior to optimize content
- Sending information, offers, and communication based on expressed interest
- Ensuring security and preventing misuse
- Legal grounds for processing
We process personal data based on one or more of the following legal grounds:
- Consent – when you voluntarily submit data via forms
- Contractual relationship – when making an inquiry or requesting a service
- Legitimate interest – for improving services and security
- Legal obligation – when required by competent authorities
- Data retention
We store personal data only for the period necessary to fulfill the purposes for which it was collected:
- Contact form data – up to 24 months
- Marketing data – up to 12 months
- Data related to accounting or legal requirements – as required by law
Access to the data is granted only to persons directly involved in its processing.
- Sharing personal data
Your data is not sold and not shared with third parties, except when:
- You have given explicit consent
- It is necessary for service delivery (e.g., hosting, analytics tools)
- There is a legal requirement or request from authorities
All service providers we work with are required to comply with GDPR.
- Data security
We implement technical and organizational measures for protection, including:
- SSL encryption
- Regular security checks
- Your rights under GDPR
You have the right to:
- Access your stored personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Transfer your data to another controller
- Withdraw your consent at any time
To exercise your rights, contact us at: info@bgmax.bg
- Cookies
The Site uses cookies for:
- Improving user experience
- Traffic analysis
- Marketing purposes
- Changes to this Privacy Policy
This policy may be updated. The new version will be published on this page with an updated date.
- Contact
If you have questions regarding personal data protection, you can contact us:
BGMAX
Email: office@bgmax.bg
Website: https://bgmax.bg